New Product Returns: Save Your Receipt
Your purchase can be returned for a hassle-free exchange or refund provided that the merchandise is in its original saleable condition and packaging and returned with its original receipt. Returns without the original receipt will be made at Saguaro Diving & Sports Inc. Discretion and at the same price during the last 90 days. Specific details and exceptions are as follows:
Regular Stock Product Returns
Regular stock products can be returned within 90 days of purchase to Saguaro Diving & Sports Inc. There is no restocking charge when returning regularly stocked merchandise.
Special Order Product Returns
Special order products can only be returned to the store within the time limit originally specified. Some special order products may have a restocking charge or may be non-returnable. In these cases we will inform you prior to ordering and we will note any special rules or restocking fees directly on your receipt.
Non-returnable Products
Computers, Electronics & Cameras are returnable only if they have not been installed or used and if they are in new original saleable condition and packaging. Clearance items are non-returnable.
Warranty Product Returns
Your purchase can be returned for a hassle-free replacement/repair provided that it is returned within the warranty terms and warranty period. The original receipt is & warranty card are required. Warranty returns without the original receipt & warranty card will be made at Saguaro Diving & Sport’s discretion. Products with a replacement warranty will be exchanged free of charge. Products with a repair only warranty will be repaired in accordance with the manufacturer’s or Saguaro Diving & Sports Inc. terms and conditions. Warranty claims are limited to replacement/repair of the product only. We do not cover additional costs such as labor or Incidental or consequential damages
Saguaro Diving & Sports Limited Warranty
Saguaro Diving & Sports Inc. sources equipment from several sources in some instances the products will come without a factory owners manual or warranty card in this case Saguaro Diving & Sports Inc. will give you our own warranty with Equal or some times better coverage than the original warranty.
Click here for a copy of our warranty card
Customer Information
Your name, residence address and phone number will be required when processing an exchange or refund. Refunds or exchanges will not be processed without this information. This information is collected, used and retained to help prevent fraud, and may only be disclosed within Saguaro Diving & Sports Inc, its affiliated companies, or as required by law. Valid photo ID may be required to confirm this information.
Refund Tender
Refunds will be made in the same tender as the original purchase. In cases where the original tender cannot be determined, the refund method will be at Saguaro Diving & Sports Inc. discretion.
WARRANTY POLICIES/RETURNS
Warranty Product Returns
If you need to return an item to us, please follow these procedures to insure prompt processing. Request an RGA# (return goods authorization) and contact customer service at 1-877-837-7637 or e-mail us at
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After receiving your RGA# use the original packaging, return the item via insured US Mail or UPS. ( Saguaro Sports will refund the actual shipping costs taken from the UPS label or postage label on damaged merchandise or mis-shipment. ) Please include a copy of your receipt with the return. If you do not have your receipt, please include a note stating the purchasers name, address and approximate date of purchase.
Send returns to:
Saguaro Diving & Sports Inc.
908 E. Impala Ave.
Mesa, AZ 85204
( We do not accept COD shipments )
Keep a record of your shipment until you have received credit or replacement merchandise
RETURNS
Please include a copy of your receipt with the return. If you do not have your receipt, please include a note stating the purchaser?s name, address and approximate date of purchase.
Send returns to:
Saguaro Diving & Sports Inc.
908 E. Impala Ave.
Mesa, AZ 85204
( We do not accept COD shipments
Note: Keep a record of your shipment until you have received credit or replacement merchandise
Back Orders
Due to the limited availability of some products, a particular item may be out of stock. All items are sold on a ship or back order basis. You will be notified of the approximate ship date, in the instance that an item is back ordered.
ORDER TRACKING
To track your order, call our Customer Service Department @ 1-877-837-7637 or e-mail
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and give your order number. If your order was shipped UPS, you can track it from their Website with your order tracking number.
CUSTOMER SERVICE
Questions? Comments? We are committed to providing you with the best service available. Please write us at:
E-mail:
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US Mail:
Saguaro Diving & Sports Inc.
908 E. Impala Ave.
Mesa, AZ 85204
For Customer Service call 1-877-837-7637 Mon-Fri, 8am - 6pm MT or e-mail us @:
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if you have questions about ship dates, billing information, etc.
SHIPPING & HANDLING
SHIPPING OPTIONS
Overnight Delivery: Via UPS. Orders received by 2:00 PM MT are shipped the same day (in stock items only). Additional charges apply for shipments out of the U.S.. E-mail us @
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for exact rates.
2nd Business Day Delivery: No Saturday Deliveries. Via UPS. Orders received by 2:00 PM MT are shipped the same day (in stock items only). Additional charges apply for shipments out of the U.S.. E-mail us @
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for exact rates.
Regular Shipping: Via UPS. Orders received by 2:00 PM MT are shipped the same day (in stock items only). Additional charges apply for shipments out of the U.S.. E-mail us @
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for exact rates.
International Orders: Shipping & Handling charges for all International Orders vary. Please contact Customer service @ 1-800-278-0788 or E-mail us @
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for more information.
PRICES & AVAILABILITY
Prices: Prices published on our Website are subject to change without prior notice. Saguaro Sports is not responsible for printing errors or other errors in pricing appearing in our catalogs or on our Website.
Availability: All products are subject to availability and prior sale. Clearance items have limited quantities and may no longer be available. All orders are subject to acceptance by Saguaro Diving & Sports Inc.
Payment: Prices are in U.S. Currency. You may use MasterCard, Visa, Discover Card or American Express, or mail us a money order or a personal check drawn on U.S. funds.
Here is a link to a Currency Conversion Service.
NOTE:
"ALL PRICES AND MERCHANDISE OFFERINGS ARE SUBJECT TO CHANGE WITHOUT NOTICE"